Setting up Emergency Access

Setting up Emergency Access is a 2-step process. The first step is inviting a person to be an emergency contact for you. The second step is when your emergency contact requests access to the items you have made available to them.  

Note:

If your emergency contact does not have a Password Boss account we will help them make one.

Tip:  You can have one or many different emergency contacts each who can have access to the same or different items.

Notes on Emergency Access

  • Both the account owner and the emergency contact need Password Boss accounts.
  • You can have one or many emergency contacts on your account.
  • Emergency contacts can be given access to your entire account or just selected items.
  • Each emergency contact can have access to a different set of items.
  • When an emergency contact agrees to act as an emergency contact, an encrypted copy of the items the contact will get access to in the future is placed on the Password Boss server.
  • All items that are part of a emergency access items are encrypted, which means that only the account owner and the emergency contact can access the items.
  • The emergency contact does not receive access to the items immediately.
  • Access to the items by the emergency contact must first be requested by the emergency contact.
  • Access to the items will be granted once the waiting period, if any, defined by the account owner expires or if  the account owner approves immediate access.
  • Emergency access items 
  • You can remove an emergency contact at any time. 
  • An emergency contact views the they have access to in the Emergency section of Password Boss on the People who trust me tab.

How to setup emergency access

  • Desktop
  • iOS
  • Android
  1. Open Password Boss.
  2. From the left menu choose Emergency
  3. Click on the orange circle add_item.png to create a new emergency access invitation.
  4. The Setup Emergency Access window will open. The default option is to include all of the items in the account in the emergency access invitation. to change this click the Advanced button and choose individual items.
  5. Enter the email address of the emergency contact, select a waiting period and click Save.
    setup_emergency_access_desktop_step_1.png
  6. An email will be sent to the emergency contact with next steps.
  7. The account owner will receive an email whe the emergency access invitation is accepted or declined.
  1. Open Password Boss.
  2. From the bottom menu tap More ios_more_button.png .
  3. Tap Emergency.
  4. Tap the green and white circle  add_item_green.png  
  5. Tap Individual Items or Entire Account. Tapping Entire Account will open the Setup Emergency Access screen.  Tapping Individual Items will the items list - tap the items to include in the emergency access invitation and tap Next 
  6. Enter the email address of the emergency contact, select a waiting period and tap Save.
    setup_emergency_access_ios_step_1.png
  7. An email will be sent to the emergency contact with next steps.
  8. The account owner will receive an email when the emergency access invitation is accepted or declined.
  1. Open Password Boss.
  2. From the top left tap the menu icon android_menu_icon.png.
  3. Tap Emergency.
  4. Tap on the orange circle add_item.png .
  5. Tap Individual Items or Entire Account. Tapping Entire Account will open the Setup Emergency Access screen.  Tapping Individual Items will the items list - tap the items to include in the emergency access invitation and tap Next 
  6. Enter the email address of the emergency contact, select a waiting period and tap Save.
    setup_emergency_access_android_step_1.png
  7. An email will be sent to the emergency contact with next steps.
  8. The account owner will receive an email when the emergency access invitation is accepted or declined.
Note:

See this article for an overview of Emergency access.

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