Requesting Emergency Access

Once you have accepted an emergency access invitation for another Password Boss user, the process to request access is very easy.

How to request emergency access

  • Desktop
  • iOS
  • Android
  1. Open Password Boss.
  2. From the left menu choose Emergency.
  3. Click the People who trust me tab.
  4. Click the Request access button for the account you want to request access to.
  5. The person who created the emergency access invitation will receive an email notification about the access request.  When the waiting period, if any, expires the items included in the emergency access invitation will show up on the People who trust me section of Emergency of the Password Boss app.
  1. Open Password Boss.
  2. From the bottom menu tap More ios_more_button.png .
  3. Tap Emergency.
  4. Tap the People who trust me tab.
  5. Tap the emergency access invitation you want to request access to.
  6. Tap Request.
  7. The person who created the emergency access invitation will receive an email notification about the access request.  When the waiting period, if any, expires the items included in the emergency access invitation will show up on the People who trust me section of Emergency of the Password Boss app.
  1. Open Password Boss.
  2. From the top left tap the menu icon android_menu_icon.png.
  3. Tap Emergency.
  4. Tap the People who trust me tab.
  5. Tap the emergency access invitation you want to request access to.
  6. Tap Request.
  7. The person who created the emergency access invitation will receive an email notification about the access request.  When the waiting period, if any, expires the items included in the emergency access invitation will show up on the People who trust me section of Emergency of the Password Boss app.
Note:

When your request is approved, all of the items which you have access to will appear in the Emergency section of Password Boss—on the People Who Trust Me tab.

Access request notifications

When an emergency contact makes a request to access the account, the account owner may:

  • Approve the request, which grants you immediate access to the account;
  • Not respond, which means that you'll have access to the account after the waiting period expires
  • Decline the request, which means that you won't have access to the account, and you will no longer be an emergency contact for the account owner.
Info:

See this article for an overview of Emergency Access.

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