Deleting a device from your account

If you need to remove a device from your account you can make the change from either the client app or from the portal.

How to delete a device from your Password Boss account

  • Desktop
  • Mobile
  • Portal
  1. Open the Password Boss app.
  2. Click on Settings -> Devices.
  3. Highlight the device to delete and then click the trash can icon.
  4. Click the confirmation to remove the device.
  5. You will receive an email confirmation that the device has been removed from your account.
  1. Open the Password Boss app.
  2. Tap on Settings -> General -> My Devices.
  3. Swipe left on the device you want to delete.
  4. Tap the delete button.
  5. Click the confirmation to remove the device.
  6. You will receive an email confirmation that the device has been removed from your account.
  1. If you have not already created a portal account, create one now.
  2. Login to the portal.
  3. From the menu on the left choose My Devices.
  4. Find the device you want to delete and from the blue Actions button  choose Delete.
  5. Click the confirmation to remove the device.
  6. You will receive an email confirmation that the device has been removed from your account.

 Notes on deleted devices

  • If you still have access to the device you should uninstall the Password Boss app from the device.
  • If the device was lost or stolen, the next time the app on the device comes online your personal Password Boss data will be removed from the device.
  • If you have purchased a subscription that has a device limit as part of your subscription, any devices you delete will show as deactivated on the portal to allow you to track your license usage.
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