Deleting a device from your account
If you need to remove a device from your account you can make the change from either the client app or from the portal.
How to delete a device from your Password Boss account
- Desktop
- Mobile
- Portal
- Open the Password Boss app.
- Click on Settings -> Devices.
- Highlight the device to delete and then click the trash can icon.
- Click the confirmation to remove the device.
- You will receive an email confirmation that the device has been removed from your account.
- Open the Password Boss app.
- Tap on Settings -> General -> My Devices.
- Swipe left on the device you want to delete.
- Tap the delete button.
- Click the confirmation to remove the device.
- You will receive an email confirmation that the device has been removed from your account.
- If you have not already created a portal account, create one now.
- Login to the portal.
- From the menu on the left choose My Devices.
- Find the device you want to delete and from the blue Actions button
choose Delete.
- Click the confirmation to remove the device.
- You will receive an email confirmation that the device has been removed from your account.
Notes on deleted devices
- If you still have access to the device you should uninstall the Password Boss app from the device.
- If the device was lost or stolen, the next time the app on the device comes online your personal Password Boss data will be removed from the device.
- If you have purchased a subscription that has a device limit as part of your subscription, any devices you delete will show as deactivated on the portal to allow you to track your license usage.